Delivery Information

DigiMart's online shop delivers goods using the logistics services of its partners. The delivery price starts from EUR 2,50. All shipments, if available in our warehouse at Liepājas iela 3b, Riga, Latvia, are dispatched as soon as possible, but no later than the next working day after receipt of the order payment. For delivery of items that are not in stock but are available for order, a customer advisor will contact you. If the courier is unable to contact the recipient, the order will be returned to DigiMart. The order will be stored in DigiMart's warehouse. Arrangements for collection of the order from the DigiMart warehouse at Liepājas 3b, Riga, Latvia should be made with the store manager who will contact the Buyer to inform about the pick-up of the goods.  No refunds will be given for deliveries that could not be made due to the Buyer. A separate delivery charge will apply for re-shipment, which will be indicated on the re-shipment pre-paid invoice. The order will not be re-shipped until this fee has been paid and the money has been credited to the DigiMart bank account.
 

Parcel machines, parcel lockers and pickup points

Delivery via Omniva, DPD and Venipak parcel machines is fast and convenient as you can pick up your parcel at a time and place convenient for you. Parcels are delivered to the parcel office within 1-3 working days. The maximum weight of a parcel is possible up to 29.99 kg. You will receive an SMS with more details, as well as a code to enter at the parcel office to collect your parcel. If the item cannot be placed in the parcel machine, DigiMart online shop may, without notice, change the delivery method to courier delivery.

You will find the addresses of the couriers below (click on the name of the courier):

• Latvia: Omniva, DPD, Venipak
• Lithuania: Omniva, DPD, Venipak
• Estonia: Omniva, DPD, Venipak
   

Post

Delivery by post to the post office of your choice. You will receive a text message that your order has been delivered to the post office of your choice. Orders must be collected from the post office within 10 working days. You will be able to select your nearest post office when you make your purchase and fill in the order form. Parcels are delivered to your chosen post office within 1-2 working days. The maximum parcel weight in Latvia is 29.99 kg. In Lithuania and Estonia - 9.99 kg. The longest edge may be up to 150 cm. The total of all three dimensions (sides) must not exceed 210 cm. 

Courier

Delivery by courier to your specified pick-up address is within 1-2 working days. The courier delivers along a pre-planned route, so it is not possible to choose the exact time of delivery. The courier will contact you prior to delivery to inform you of the delivery time. Courier services deliver only to the address, without carrying, i.e. to the front door. In cases where delivery to the apartment is required, the service costs an additional EUR 15 on top of the delivery price.

If you wish to have the goods delivered by DPD or Omniva courier, this is possible if the maximum weight of the goods is 29.99 kg.

For bulky items (to be placed on a pallet) and items weighing more than 30 kg, only Venipak courier delivery is available. 

Collection at the office

Collection is possible at the office and warehouse address Liepājas iela 3b, Riga, Latvia during working hours from 9:00 to 18:00. Please call +371 20393906 (LV, EN) or +371 22315028 (RU) in advance to arrange a pick-up day and time. 
Purchases cannot be paid for on the spot. Purchases are only dispensed once prepayment has been received. You must bring proof of identity and your order or invoice number with you when you collect your order.